Simple to install (after running a dedicated line to power it) GREAT tech support. Read the reviews before I ordered and was concerned about the noise of the fan while the heating is on. I have no issues with the fan at all. We purchased Air Stone, (Lowes), and a mantel, (Home Depot), and it turned out to be an amazing accent to our living room. Because it was being sold by the manufacturer, we figured if there were problems we'd have a better chance of getting help. It also analyzes reviews to verify trustworthiness. It also analyzes reviews to verify trustworthiness. Last Friday, my contractors installed this unit, but the flame was very fading and not bright enough. Your electric fireplace is in a prime position and likely to draw their attention. We chose to use the "log" setup instead of the glass rock look. Last Friday, my contractors installed this unit, but the flame was very fading and not bright enough. Thrilled with Touchstone 80013 Electric Fireplace! Simple to install (after running a dedicated line to power it) GREAT tech support, Reviewed in the United States on June 3, 2017. We came upon this choice due to a number of factors. We are completely satisfied that we got exactly what we were looking for here. We have solar so by going electric, we reduced the cost of running a fireplace and secondly, the metal It measures 50 inches long, making the fireplace a bold statement worthy of ��� Reviewed in the United States on October 17, 2017. Find the best electric fireplace for your home's heating. Hello! This one focuses on the Touchstone Sideline Electric Fireplace range of wall recessed fireplaces. When looking at one of these units, though, you���ll want to take a moment to consider whether or not it���s the right fit for your home. Touchstone offers an entire lineup of high-end electric fireplace features ��� At a reasonable price ��� The 80004 model is no exception, with its modern metal frame and installed as a recessed wall unit, the Touchstone Sideline model Can't say enough about this product and their customer service, I called with some installation questions and they were very helpful. Reviewed in the United States on March 24, 2017. After considering many variables like price, features, design, performance, consumer satisfaction and feedbacks of popular fireplaces that are in demand, we have summed up a list of best electric fireplaces that are worth your money. When I had emailed the company directly with a video they suggested that it was a defective motor and would need to be replaced. It looks real the heater works just fine and the fan noise level is very low, it also looks like a 10,000 product. Reviewed in the United States on October 8, 2018. First is the fact that homeowners certainly want to buy the longest lasting and most cost-efficient electric fireplace model.. Top 15 Best Electric Fireplace Reviews Sure the list goes long if you search for the popular electric fireplace available in the market. Item was well packaged to protect it. Item was well packaged to protect it. Problem Solved, and the fireplace looks great! There is no thermostat, but with the remote control, we aren't finding it to be an issue. I had one small issue after months of use but it turned out to be the batteries in the remote (dummy!) Touchstone���s wall-mounted electric fireplace adds a modern flair to any home decor. Starting it with a remote control is a nice bonus too as I used to carry in the wood... that I had to order...and stack...in the snow...start the fire...etc. We offer extraordinary discounts up to 65% off retail and free shipping on Touchstone The replacement unit started having the same issue after one month of limited operation and the grinding noise is so loud the unit can no longer be used. Excellent Customer Service by Brian. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Touchstone 80014 ��� in Wall Recessed Sideline Electric Fireplace inserts Electric Fireplace inserts by Touchstone is designed for simple recessed in-wall mounting. We get tons of compliments, and it is so cozy! Reviewed in the United States on June 11, 2019. When I had emailed the company directly with a video they suggested that it was a defective motor and would need to be replaced. I built an "Entertainment" wall in our master bedroom. We are so thrilled with our Touchstone 80013 Electric Fireplace. Reviewed in the United States on April 4, 2017. We are so thrilled with our Touchstone 80013 Electric Fireplace. You can still see all customer reviews for the product. Mostly with the heater off. I called and left a voicemail to their 800-215-1990 (option 2). Touchstone 80004 ��� Sideline Electric Fireplace VIEW ON AMAZON Features This is a 50 inch wide electric fireplace, in wall recessed and has 5 flame settings. This item arrived on time. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Can't say enough about this product and their customer service, I called with some installation questions and they were very helpful. If you find the look of your living room kind of dull, you might want to consider a wall mounted linear electric fireplace that can quickly brighten up the place. I can simply return the item back, however, if they provide support to make this unit work like the photos on Amazon, I will be happy. My wife runs it year-round. And welcome to our Touchstone electric fireplace reviews. The legend of Santa coming down the chimney has been a Christmas staple since the 19th century. Add some elegance to your living area with this Touchstone 80004 Sideline Electric Fireplace.. Touchstone Electric Fireplaces offer quality products and affordable prices. It is a 28 inches electric fireplace that can fit completely inside the wall. I do rehabs and purchased this item (Touchstone 80004) to replace wood-burning brick fireplace. 2 Hang Fireplace in Opening Once you have the area framed and removed, you can place the fireplace inside of the opening and screw it into the wall with screws. I built an "Entertainment" wall in our master bedroom. We wanted the look of a fireplace without the mess (wood), installation costs (wood/gas) or ongoing cost to run it (pellet/wood/gas) either. There's a problem loading this menu right now. It was easier to install then I expected it to be, just have to make sure you stay within the space boundaries suggested by touchstone. There is no thermostat, but with the remote control, we aren't finding it to be an issue. The actuall size of the fireplace (burning fire display) is 12 inches tall and 45 inches long. First unit that was sent had loud grinding noise, so Touchstone agreed to replace the unit and shipped a new one. I had one small issue after months of use but it turned out to be the batteries in the remote (dummy!) Since installing a real gas fireplace wasn't an option, we decided to take our chances with this one. Check out our reviews of the best electric fireplaces! Faux logs and crystals come with it, so you can choose one or the other when you install it. Reviewed in the United States on January 9, 2018. Reviewed in the United States on April 4, 2017. Reviewed in the United States on June 11, 2019. I wonder if we got a unit that someone has returned.. Who knows, we may switch it up in the future. An honest review of the Touchstone 80001 - Onyx 50 inch Electric Fireplace Touchstone is also a well-known brand with many positive user reviews. Reviewed in the United States on January 16, 2017. I won't use it for heat for 9 months of the year, but I still get the look anytime I want. There's a problem loading this menu right now. I’m not looking forward to attempting the return on this product as it is very large and heavy. The actuall size of the fireplace (burning fire display) is 12 inches tall and 45 inches long. Only weak flames (one kind) and the heat. The Chesmont 50 inch with crisp white version has all the great features you've come to love about Touchstone electric fireplaces, like the modern hearth set, realistic flames, multiple heat settings and simple installation. With a room coverage of 400 feet, it provides ample electric heat, while the faux logs and realistic fire give the authentic feel of a real fireplace without the inconvenience.. Starting it with a remote control is a nice bonus too as I used to carry in the wood... that I had to order...and stack...in the snow...start the fire...etc. These fireplaces can be directly mounted on the wall like a TV or recessed in-wall mounted when the ��� So hands down great product, everyone that comes over the house is over the top that it can fit in a wall so thin; thumbs up 100%. We wanted to have a transitional style, so we went for this electric fireplace. Someone asked if it came with crystals, as well as the logs... yes, it comes with both the crystals and the logs so you have the option to choose what you like best. We have solar so by going electric, we reduced the cost of running a fireplace and secondly, the metal screen provides a warmer, cozier look than glass-faced versions. We get tons of compliments, and it is so cozy! Find helpful customer reviews and review ratings for Touchstone 80032 - Sideline Electric Fireplace - 100 Inch Wide - in Wall Recessed - 5 Flame Settings - Realistic 3 Color Flame - 1500/750 Watt Heater - (Black) - Log & Crystal The replacement unit started having the same issue after one month of limited operation and the grinding noise is so loud the unit can no longer be used. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. You can still see all customer reviews for the product. 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