System Maintenance & Support

We provide application maintenance and support services to our clients. These systems are not necessarily developed by us. We assist our clients in managing the daily support services that they can focus their resources on their business operation. These services include System enhancement, Help Desk, Technical Support, IT Security Services, periodic health check, Problem Management, Business Continuity and Disaster Recovery, Configuration Management, Human Resources Management, Service Management and Project Management, Procurement. The services is not limited to a single system, but most of the applications in our clients’ office.That is we provide programme management of the support services of our clients applications to meet the stated service level agreement in various aspects.