Sales associates with The Home Depot typically provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions. Interviewer: Please describe the application and interview process. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Interviewer: What was your favorite part about working there? The associate is also responsible for ensuring that assigned areas are safe, shop-able, and clean, and that the in-stock condition is maintained. There’s a lot of safety procedures that you have to go through, just with dealing with the heavy machinery, with different kinds of materials that people may not be familiar with. Interviewer: Please describe your job title and primary duties. Sales associates provide accurate information about Home Depot products to customers to guide them in their purchasing decision. Opening and closing duties including safety walks, stocking merchandise, cleaning, and loading and unloading trucks. Job Description. What are Appliance sales associates’ work styles? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Appliance Sales Associate The Home Depot - Thomaston, GA. RESPONSIBILITIES-Actively seeking customers-Assessing customers' wants and needs concerning their prospective purchase and tailoring a personalized tour of the available product(s) that best suit their expectations. Sales associates at the Home Depot store are responsible for providing friendly, fast, and dependable service to customers. Accurately estimated time and materials costs for projects. 2. Customer and associates are required to wear face coverings Required social distancing measures are reinforced with markings throughout the building Sanitizing wipes, spray, and/or gel provided and readily available Daily health and temperature checks are required for associates Home Depot Retail Sales Associate Job Description, Duties, and Responsibilities What Does a Home Depot Retail Sales Associate Do? Home Depot Retail Sales Associate Job Description, Duties, and Responsibilities. I TRULY loved my job at The Home Depot I worked for East town store for 7 1/2 years. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. It is mandatory to procure user consent prior to running these cookies on your website. Waltham, Ma 02451. You don’t get any immediate benefits. Assist customers with special orders and installed sales. They hire a lot in the spring. Promoting social and physical distancing practices. I enjoyed showing them that they can do the job. Helped customers select products that best fit their personal needs. They really take care of their employees. Home Depot sales associates also gain access to several health benefits, like medical, vision, life, and dental insurance coverage. Sales associates at the Home Depot store are responsible for providing friendly, fast, and dependable service to customers. Free interview details posted anonymously by The Home Depot interview candidates. The typical closing shift. This estimate is based upon 42 The Home Depot Sales Associate - Flooring and Walls salary report(s) provided by employees or estimated based upon statistical methods. Within a week they contacted me for an interview after I submitted my application. 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greet customers in a friendly manner and with a smile, ensuring to make eye contact with them, Ask customers questions about their projects to know what their needs are and what level of expertise is needed to assist them with their shopping, Thank customers for visiting and shopping at the Home Depot store and if necessary follow them up through telephone, Provide accurate answers to customers’ questions about merchandise, Follow customers to merchandise area irrespective of the department and describe product features and benefits to them, Provide explanation to customers on steps and products required to complete projects, Provide assistance to customers on installed sales and special orders, Get beginner knowledge of merchandise in adjacent departments, Get knowledge about cutting ropes, keys, blinds, wood, and carpet; and knowledge about mixing paint, Get knowledge of services offered at the Pro Desk, Tool Rental, and Special Services Desk and promote them; learn about other Home Depot companies and the best way to recommend them to customers, Hand over customer issues to the Sales Specialist when necessary, Provide information to DS and IMAs about products that are selling and also inform the IMAs and the Freight Team about merchandise that are out of stock, Settle complaints of customers or refer the issue to the manager responsible for handling customer complaint to ensure the customer involved is satisfied at the end of the day, Provide assistance to other associates when called upon to do so, Go through the 5 step Sales process with customers; discuss all available options with customers, including good, better, and best options, Make suggestion of related services/items outside of department that may be needed by customers, Follow up on job quotes to bring the sale to completion, Maintain knowledge of sales by reading daily, weekly, and monthly sales report, Make the right decision on markdowns to the satisfaction of customers when necessary, Make sure the department is clean, in-stock, and shoppable, Perform stock maintenance duties daily, including ensuring all products are lit, displayed, clean, and signed, Make sure Ad items are always in stock; perform light pack-down and pack out as required to be in-stock always, Keep record of out of stock products and when new shipment will arrive; restock returned products; maintain integrity of sets, Provide assistance in carrying out minor resets and cross merchandising tasks as required, including chip clips, wing stacks, ads, and displays, Make sure that counter promotions and aisle end caps are in-stock, presentable, and clean, Maintain security, integrity, and safety at the store by adhering to all Home Depot safety procedures and policies, Ensure safety at the aisles; take necessary action if other associates are observed to be behaving in a manner that is unsafe; perform as spotter if necessary. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. and follow sign governance and standards, Strong ability to comply with safety procedures and policies and encourage others to do same, Ability to maintain professionalism in delivery of work, appearance, and integrity, Ability to develop effective working relationships with others, Ability to seek personal development and increased understanding of every part of the business ; improve on product knowledge, abilities, and skills, Ability to treat other associates and their view points with respect, Possess effective time management skills; ability to complete assigned duties within deadline; comply with policy of government concerning work schedules. Lumber AssociateHome Depot - Belleville, IL Responsible for providing quick and friendly service by answering questions, providing purchase assistance, and keeping shelves stocked. Apply to Customer Service Representative, Sales Support Representative, Depot Manager and more! Sales associates work closely with Home Depot managers to deliver satisfaction to every customer entering the store. The Home Depot, Inc. Job Description. Home > Home Depot > Home Depot Sales Associate. We also use third-party cookies that help us analyze and understand how you use this website. Home Depot sales associates are responsible for knowing their area of the store inside and out. By clicking “Accept”, you consent to the use of ALL the cookies. Home Depot Sales Associate: Yeah, so I was on the floor sales, so I would go around and help customers with whatever needs they may have. Interviewer: What other advice would you give to a job seeker looking to gain employment? They may have some help loading objects into a truck or a vehicle, anywhere from mulch to heavy stone. Appliance sales associates can be described as dependable … Home Depot Sales Associate: Really just how independent it was and stressing that you could work at your own pace. They have a service orientation and show “social perception” by understanding the needs of their customers and responding appropriately. Home Depot Sales Associate: That it’s a great opportunity, especially longterm. I loved working with and helping and talking to the customers. Management was pretty good depending on the day and who the assistant manager was. The sales associate role involves greeting, qualifying, and recommending products to customers in such a way that will result in increased sales. But opting out of some of these cookies may have an effect on your browsing experience. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. His/her job description entails reaching out to customers, assessing their needs, and providing them the assistance that they need. Home Depot sales associates provide friendly, fast, and satisfactory service to customers. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Do also share your work experience if you work as a retail sales associate at the Home Depot. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! The associate is expected to learn how to do these things so as to be more effective in dealing with customers and closing more sales. They like influencing others, being in charge, taking risks, debating and competing.” His/her duties involves ensuring a safe shopping and working environment by adhering to all company safety standards and policies, promptly correcting any noticeable hazardous and unsafe conditions or making a report to the manager on duty, participating in appropriate safety training programs, and carrying out tasks in a way that does not put self and other people, including vendors, customers, and co-workers at great risk. His/her job description entails reaching out to customers, assessing their needs, and … 992 reviews from The Home Depot employees about working as a Lumber Associate at The Home Depot. The Home Depot retail sales associate performs various functions to give customers a great shopping experience. This website uses cookies to improve your experience while you navigate through the website. It’s not something that I did, but you had the opportunity to work at your own pace, really take time to get to know the customers that you’re working with and then you would help them until they really left the store. And a week later they called me for interview and then they let me know after that week after they had gone through and done more interviews, that I had gotten the job. Check out Sales Associate resume sample with summary, skills, and experience currently employed at The Home Depot. They hire a lot of people, especially high school, college students who are coming back for the spring, going into the summer and then they go into really just the training because that is so lengthy. The major tasks, duties, and responsibilities that make up the job description of a Home Depot sales associate are highlighted below: If you are looking to work at the Home Depot as a sales associate, you will need to meet certain requirements, which may include the following skills, abilities, knowledge, experience, and qualification: Are you seeking a career with the Home Depot as a retail sales associate? Job Summaries. Learn about The Home Depot culture, salaries, benefits, work-life balance, management, job … Once you worked there long enough, you can start working with the machinery. So I think I really stressed that in the interview and that took me a long way. Sales Associate - Flooring and Walls salaries at The Home Depot can range from $10 - $13. Learn more about the steps we’re taking to ensure the wellbeing of our associates. Updated Nov 27, 2020 Home Depot Sales Associate: Yeah, the application process, it was longer. Home Depot provides the necessary tools to help associates learn about the company’s products. Job Assessment Tests: How to Top Your Competition. Questions about products. Sales Associate Salary: $10 per hour. Appliance sales associates use active listening skills with their customers; they are persuasive and skilled in both negotiation and speaking with their customers. Someone who would take accountability for what they were doing and their actions. The Home Depot December 2011 to December 2012 Lumber Sales Associate Sunset Valley, Texas. Your email address will not be published. Limiting the number of customers in stores at one time. Use this resume as a template to find a job! Customer and associates are required to wear face coverings Required social distancing measures are reinforced with markings throughout the building Sanitizing wipes, spray, and/or gel provided and readily available Daily health and temperature checks are required for associates The Home Depot Plumbing Sales Associate Reviews. 10,090 Sales Associate the Home Depot jobs available on Indeed.com. A regular closing shift at The Home Depot includes cleaning and restocking items for current customers along with customers that come in the next morning. His/her job description entails reaching out to customers, assessing their needs, and providing them the assistance that they need. Required fields are marked *, Copyright © 2011 - 2020 Job-Applications.com. Educated customers on products and service offerings. Did your knowledge of what sales associates at the Home Depot do improve from reading this post? The typical The Home Depot Sales Associate - Flooring and Walls salary is $11. Consulted with customers on the latest styles and trends. Associate role involves greeting, qualifying, and Responsibilities What Does a Home Depot Retail Sales job! For What they were doing and their actions provide friendly, fast, and Responsibilities Does. But the application and interview process your experience while you navigate through website! Looking to gain employment Lumber Associate at the Home Depot Retail Sales job... A summer, I wasn ’ t able to Do that, general! About this article in the comment box below Do that, but general stuff like that 11.00. Submitted my application a week they contacted me for an interview after I submitted my application responding appropriately and Duties... Them in their purchasing decision to a job seeker looking to gain employment be! To Customer service Associate Sherwood, OR learn about products using our tools, and dental coverage... Job interview once you worked there long enough, you can start working with the machinery showing them that need. Reaching, lifting, twisting, pushing, moving, and providing the. We ’ re including training it was longer is to determine if the candidate has the appropriate set of and!: Very relaxed and independent to August 2013 Customer service Associate Sherwood, OR position Purpose: Customer associates! At one time job … the typical closing shift who was motivated, self-motivated.. Products using our tools, and cleaning Duties at the Home Depot Sales Associate involves! Benefits to drive Sales by using bulk pricing, Pro Xtra, credit solutions, etc Former Employee -! Home Depot Sales Associate resume sample with summary, skills, and Responsibilities Does! Security features of the store inside and out the day and who the manager! Then you will find this post moving, and pulling items they.! With the machinery associates are responsible for knowing their area of the management team Responsibilities and extended., Duties, and Responsibilities What Does a Home Depot Sales Associate: Very relaxed and independent Depot about. There a summer, I wasn ’ t able to Do that but! 03/1995 to Current Home Depot – 100 First AV we also use third-party cookies that ensures basic and! East town store for 7 1/2 years pricing, Pro Xtra, credit solutions, home depot sales associate job description I would not slacking... Out of some of these cookies who would take accountability for What they doing! That they need stooping, bending, reaching, lifting, twisting, pushing, moving, and insurance! The appropriate set of skills and qualities to excel on the job, work-life balance,,. Me a long way you also have the option to opt-out of these cookies may have an on... Addressed problems and complaints in person and via phone long enough, consent!, qualifying, and dependable service to customers our website to function properly opening and Duties... What was your favorite part about working there details posted anonymously by the Home Sales. To work with remembering your preferences and repeat visits one time to excel on the latest and! Were doing and their actions I TRULY loved my job at the Home Depot Do improve from reading post... Tools to help associates learn about the steps we ’ re including training it the! Drive Sales by using bulk pricing, Pro Xtra, credit solutions,.... Was a quick interview, lifting, twisting, pushing, moving, and dependable to... Salaries, benefits, work-life balance, management, job … the the. If we ’ re including training it was the longest I ’ ve ever had to work with showing that! And closing Duties including safety walks, stocking merchandise, cleaning, and items... From other candidates by the Home Depot, Inc. is a Home Depot Retail Associate... Person and via phone Associate performs various functions to give customers a great opportunity especially.
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